AI Is the New UI

TL;DR AI is becoming the front door to software: instead of clicking, you ask. Agents (like those built on Model Context Protocol) go further, skipping native UIs to act on your behalf. But not everything should be replaced: old UIs remain best for precision, safety, and learning. For Kiwi companies (Trade Me, Xero, One NZ), the challenge is balancing AI’s magic with trust, transparency, and compliance. In AWS this was achievable in last decade but now it’s mainstream 1. Language as the new input Once, we memorised commands. Then we clicked icons. Now, increasingly, we just talk. ...

October 3, 2025 · 3 min